Posts customer payments by recording cash, checks, and credit card transactions.
#NAPA AUTO PARTS PAY INVOICES ONLINE PRO#
Maintains relationships with NAPA customers.Įnrolls customers in online Pro Link program and online payment system. Reconciles past due statements and sends collections letters to customers.īalances and reconciles branch store AR transmissions. Produces weekly/monthly account receivable statements. This position is instrumental in maintaining good customer relations.ĮSSENTIAL FUNCTIONS: (Position may include additional functions not listed.)* This position handles misfiled or erroneous invoices, communicating with stores to solve issues related to invoicing while maintaining good relationships. Monitors COD accounts after they are placed on COD, but maintains good relationships via warm, gracious interaction, especially when dealing with resistant or upset COD customers. The Assistant must recognize issues with customer payments and analyze variances/issues then discuss with customers as required oversees online invoice and payment systems and works with customers to present on-line options, guiding customers through system use and helps them become acclimated and comfortable solves issues as required oversees past due accounts and when necessary communicates with customers to address unpaid invoices when required, initiates collection letters and tracks responses to ensure payment is received.
The Accounts Receivable Assistant is dedicated to balancing and reconciling a growing list of over 10,000 customer accounts on a daily basis, requiring daily interaction with customers and occasional discussions with Regional and Store Managers. This is done while staying true to our mission to provide customers with the best possible products, service, and value in a caring, friendly atmosphere that meets their needs and provides a memorable experience.SUMMARY OF JOB PURPOSE: We work hard to coordinate a healthy work-life and personal-life balance.
We value people and the people that you value. This quote from the NAPA - Dyna Parts owner is a driving force for what makes NAPA a great company to work with.
#NAPA AUTO PARTS PAY INVOICES ONLINE PROFESSIONAL#
Operate the electronic and paper cataloging system to retrieve up to date parts informationĮffectively communicate features, benefits, and warranty policy information to customersĭemonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.WHO IS NAPA?"We're in the business of people we just happen to sell parts" (Bob Dyson, Owner). Pull and prepare inventory orders for customer pick up or delivery Operate the store point of sale system to search for parts and customer accounts, and to invoice and pull orders Handle cash, credit card, and other purchasing transactions Provide exceptional customer service to all store customersĪssist both retail and wholesale customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering Our Know How is the reason our customers continue to come back, and we depend on our Counter Sales team to exemplify our commitment to quality and service. NAPA AUTO PARTS Counter Salespeople are the backbone of our business, delivering excellent customer service and knowledge to our long standing customers. Are you looking for a great opportunity to gain NAPA KnowHow? Join the winning team at your family owned and locally trusted Gypsum NAPA AUTO PARTS Store!
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